Shipping & Dispatch
Our products are all made to order and packed by hand so we aim to send out all orders within 1-5 business days. You will be notified when your order has been processed via email with a tracking number and link.
Our candles are shipped in the UK via UPS standard delivery. This service aims to be next working day from dispatch and includes tracking and insurance of your item.
Our scent samples are sent via Royal Mail 1st Class and will fit through your letterbox.
We don't currently ship internationally, sorry.
Each of our candles come in our branded boxes. Inside each box is a ‘Grafton Yard’s candle guide’ which includes safety information, burning tips and how to reuse the jar. Our refills are wrapped in glassine sheets and tissue paper for protection and come in our branded refill boxes. Inside each box is a ‘Grafton Yard’s refill guide’ which includes safety information, burning tips and how to use the refill.
We ship our products in recycled card box and use recycled kraft paper tape. We fill the space between your goodies and the box with EcoFlo which are made from starch making them fully compostable and biodegradable. You can even eliminate the waste entirely by dissolving them in water!