Shipping & Dispatch

DISPATCH TIMES

We aim to send out all orders within 5 business days. You will be notified when your order has been processed via email with a tracking number and link. 

UK SHIPPING

Our products are shipped in the UK via UPS standard delivery costs will be calculated at checkout. This service aims to be next working day from dispatch and includes tracking and insurance of your item.

Scent samples are sent via Royal Mail 1st Class and will fit through your letterbox.

INTERNATIONAL SHIPPING

Our products are shipped internationally via UPS, costs and times will be calculated at checkout. Note you will be liable to pay any customs charges or importation fees. 

We currently ship to the following countries:

UK, USA, Canada, New Zealand, Australia, China, Japan, Hong Kong, UAE, Singapore, Thailand, Qatar, Malaysia, Saudi Arabia

PACKAGING

All our packaging is fully recyclable. 

Each of our candles come in our branded boxes. Our refills are wrapped in glassine sheets and tissue paper for protection. 

Our candles and refills are shipped in recycled card boxes and secured with recycled kraft paper tape. We fill the space between your goodies and the box with EcoFlo which are made from starch making them fully compostable and biodegradable and even dissolve in water! 

Our photography backgrounds are shipped in cardboard tubes and are wrapped with recycled tissue paper.